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1. Are Town and County offices open?

While Town offices are open to provide services to the public, they are not currently open for the public to enter the offices. Current state guidance is that offices use alternative measures for now to serve the public (such as email, telephone, video conferencing, on-line applications, drop-boxes, curbside delivery). Until the town is able to have the appropriate safety measures in place for its employees and the public, and state guidance relaxes, the offices will remain physically closed. We urge the public to call the office you need, directly, for service.

For a list of essential services being provided please see the Continuity of Operations page.

2. Are board, commission, and committee meetings still happening?

As of March 12, 2020, all advisory board and commission meetings are being suspended except for the Select Board until further notice. Regulatory board and commission meetings are being held as needed. Please check Boards, Commissions & Committees for more information.

3. Where do I pay my property tax, excise or other bills?

Please be advised that the Collector’s Office is not currently accepting in-person payments of tax bills, excise or other bills which may normally be dropped off at the office. During this time, please either mail them to the Finance Department at 37 Washington Street, Nantucket, MA 02554 or make payments online for real estate tax bills and motor vehicle excise bills at www.nantucket-ma.gov/224/Tax-Collector. 

If you must drop payments off, please use the drop box located in the front vestibule of the Public Safety Building at 4 Fairgrounds Road. The Town is currently working on installing a lockbox at 37 Washington Street. Stay tuned for an update on this on the Town website. 

Thank you for your patience during this time. We are sensitive to the fact that within a short amount of time, people whose businesses are severely impacted by COVID19 may have difficulty paying their bills. We are working on determining and/or learning from the State what relief the Town is legally allowed to provide for these situations.

4. Is the Annual Town Election scheduled for Tuesday, April 14, 2020 postponed?

Nantucket’s Annual Town Election has been rescheduled to June 16, 2020.

5. When will the 2020 Annual Town Meeting be held?

Annual Town Meeting is currently postponed. Please visit the 2020 Annual Town Meeting webpage for updates.

6. Is the Town postponing any local events?

Per Governor Baker’s emergency order banning gatherings of 10 participants or more, the Town of Nantucket is suspending all existing permits for events scheduled from now until July 1 in order to meet the requirements of the order. Additionally, the Town of Nantucket is not accepting applications for new events at this time until further notice.  

If organizers of these events that were scheduled between now and July 1 wish to reschedule their events, the Town is requiring all organizers to submit new applications to the Permitting and Licensing Office to make sure they are rescheduled properly once the emergency ban is lifted. For example, if your event is scheduled for June 15 and the emergency order is lifted on May 15 - you can reapply on May 15 and still hold your event on June 15 if all requirements for that permit are met. It is up to the event organizers if they are able to wait and see or cancel now or postpone to a date to be determined. At this time we cannot guarantee a postponement date until the order is lifted but we are committed to working with all organizers as best we can to create a back-up plan.

7. Is Take It Or Leave It open (TIOLI)?

No, TIOLI is closed until further notice.

8. Has the Town tested its Sewer Treatment Facility for traces of COVID-19?

Yes the Surfside Waste Water Treatment Facility was tested on April 28, 2020.