News Flash

New & Noteworthy

Posted on: July 27, 2022

Town of Nantucket launches New CivicPlus® Website

The Town of Nantucket is pleased to announce the launch of a new, mobile-responsive, highly-functional civic website.

The new CivicPlus content management system will allow the Town to accomplish greater transparency of documents and data, increase resident engagement by offering more dynamic content and more timely news, and improve administrative efficiencies by implementing a website with resident self-service features.

In addition to redesigning the Town’s main website, the Police Department, Culture and Tourism Department, and Nantucket Memorial Airport websites have also undergone a complete redesign, maintaining the Town’s new design elements. 

For the past year, the Town’s Public Outreach Manager Florencia Rullo and IT Information Systems Administrator Michael Alvarez worked closely with CivicPlus, a leading civic experience platform with over 7,500 local governments customers, to rebuild and reshape the website. 

"Since COVID, the traffic on our website has doubled. We understand that our community relies on it for information that affects their everyday lives. Having a website focused on services and connecting our community representatives and officials with residents is our priority,” says Town Manager Libby Gibson. 

In addition to English, the website also uses Google Translate to translate the site into multiple languages. 

“A multilanguage municipal website is fundamental to the future of Nantucket. We want this website to be a tool that continues to grow and evolve to meet the needs of our community,” shares Diversity, Equity and Inclusion Director Kimal McCarthy.

The new website was officially launched on July 22, but there are still ongoing improvements and modifications taking place, including a future launch of a new website fully dedicated to Housing. Any issues may be reported to



Town launches New Website Press Release (PDF)
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